We deal directly with your insurer and handle the paperwork. You just drop your car off and pick it up fixed. Northern Beaches' most trusted smash repairer since 1983.
Insurance claims can feel overwhelming, especially right after an accident. Most people don't know where to start, and that's exactly what we help with.
We've managed thousands of insurance claims across all major Australian insurers. We know the process, we know what to say, and we sort it with minimal involvement from you.
As a Youi preferred repairer, we work directly with their assessors. For other insurers, we liaise on your behalf and keep the process moving.
Under Australian consumer law, your insurer cannot force you to use their repairer. When you call your insurer, say:
Step by step, from the scene to picking up your repaired car.
Move vehicles off the road if possible. Exchange details with the other driver (name, licence number, registration, insurer). Call 000 if anyone is injured.
Take photos of all vehicles, their position, and any damage. More photos is always better. Your insurer will ask for them.
We can advise you on the process and make sure you know your rights before you're on the phone with your insurance company. No obligation.
When you lodge the claim, tell your insurer: "My preferred repairer is Smash Repair Workshop, North Narrabeen." They will contact us directly.
We'll assess the damage, liaise with your insurer, complete the repairs, and call you when your car is ready. Factory finish, every time.
All types of insurance claims, all types of damage.
You caused the accident. We work with your insurer to complete the repairs efficiently so you're back on the road fast.
The other driver is responsible. We can help you navigate the claim against their insurer with minimal cost to you.
If you're insured with Youi, we're an approved preferred repairer. Nominate us and the process is straightforward.
NRMA, Allianz, GIO, Budget Direct and more. We've worked with all major Australian insurers.